A look at some of the pianos that have passed through the workshop! All necessary works are completed before being sold. This could be repairing, replacing and sometimes building new parts before meticulously re-attaching every piece of material, every screw and every component.
Each piano has to be regulated. Regulation is the most important part of the process - Adjusting each and every part of the action to ensure it plays as well as it possibly can. There are around 10 measurements to adjust for each note, and each piano is different. If any of those measurements are incorrect, it could mean the piano either feels sluggish, has "bobbly" notes, or may not even play at all!
After that comes the casework. The first impressions of a piano come from the casework, and most older pianos will be polished. However, it could be chipped, scratched or sun-damaged, all of which would need addressing. The piano may have to be stripped back with heavy duty paint stripper and dried. A good sand down is followed by staining, grain filling and polishing, building up layers until the piano looks as good as when it came out of the factory. Polyester casework can be chipped too, and both require repairing before going up for sale.